We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. COVID Safety: We are vaccinated, so felt safe traveling. Juarez, Km 324 - 342, Mza. Although it was a little murky in parts. The Indian food is actually legitimately good and quite authentic. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. I own restaurants and am well aware it's easy to find cheap wine that doesn't taste bad. This wine tastes bad. It has TVs all around the bar and has a nice selection of beers and bar food options. The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! This is the version of our website addressed to speakers of English in the United States. What are some of the property amenities at Excellence Riviera Cancun? Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. Always one of our favorite restaurants when we visit Excellence resorts. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Although we stayed pre-COVID, as we mentioned the resort was exceptionally clean. Please, receive our warmest regards from The Excellence Collection. The test was fast and easy (its the stick in nose test). The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. The Good. Something new, they now take your picture at check-in, probably for security reasons. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Q. The main steakhouse in the resort was pretty underwhelmed by this offering. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. Please, receive our warmest regards from The Excellence Collection. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. He got people to join activities they wouldnt have. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Just have the paper results ready at flight check-in at the airport. The swim up suites are perfect. It was a bit stinky at times though. The Margaritas were definitely the highlight of this restaurant. Please see our partners for more details. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. Room rates include meals and beverages at onsite restaurants and bars. One of the daily activities that are on offer is a guided bike tour of the local area. We talk about changes to the resort, our experience. The driver was friendly and spoke good English. As the water is pretty choppy. Luxury Adults Only. The atmosphere in Las Olas was also buzzing, which always adds to the experience. The entertainment is fun, especially the Silent Party nights. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. housekeeping team cleaned twice a day, and we always had fresh towels. Our driver wore a mask and we did too in the enclosed space. The resort is run by the Fairmont hotel company so youre looking at a minimum of $200 around. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. Yes, parking is available for guest and it is complimentary. We went to the concierge and they printed out results for us, which they already had tied to our room. Package deal Contact accommodation for availability. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. The real differentiator is the staff. The housekeeping team was super-efficient. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. Please, receive our warmest regards from The Excellence Collection. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. Which room amenities are available at Excellence Riviera Cancun? Review collected in partnership with this hotel. New Health & Safety Protocols; The Excellence Collection. If youve ever been to an all-inclusive resort you know the drill. You can go elsewhere and pay double or triple and not receive the care that we did at Excellence. A. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. Again, this service differentiated the Excellence and made the experience incredible. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. Plus, makeup and hairstyling for the bride. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. The standard and variety of food on offer was really top quality. Until this trip our phones spent most of the time in the room safe. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. The front desk asked for the number and informed us they would call for us. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. Thank you Javier! You name it and they have it. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. Excellence Riviera Cancun. Spa is really good as well. The pools are kept very clean, we noticed the staff doing tests on the water every night. Everyone is expected to use their phone with a downloaded app to see the menus. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. (They would spray our sunglasses, bring us small bites, refresh drinks, bring towels, the customer service was amazing and endless. Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We really cant fault the resort for its cleanliness. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. When we visited the atmosphere was very quiet party orientated, so the main pool area was a little bit rowdy. Half the time our turn down service didn't show, we set up our own beach chairs, service came around every 20-30 minutes, (same as everyone else), nothing was done for our anniversary other than a sash placed over the door all week. more. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. We were not ashamed to take any unsupervised float we found if we needed it. Taxes and fees that are shown are estimates only. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. Claim your listing for free to respond to reviews, update your profile and much more. When we stayed there was tequila, rum, vodka and a bottle of red wine. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. We recommend going around an hour before the tour commences to get on the tour. We did not do the Preferred Club this time, but have. Overall the room was nice if not a little bit dated. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. They were waiting with a very comfortable luxury SUV for us outside the airport. setting in the Riviera Maya, set along Mexico's Caribbean coast. Please, receive our warmest regards from The Excellence Collection. When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. An extensive gym with a great range of equipment. You'll start with the ruins, where a local guide will show you around, followed by a trip out to the cenote in the middle of the jungle. These cookies will be stored in your browser only with your consent. Also a side note - beds and pillows very uncomfortable. Excellence Riviera Cancun: Relaxing Get Away - Read 24,088 reviews, view 26,116 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels Beyond that, the airport is operating like normal. Customer service can not be matched or outdone. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. They were waiting with a very comfortable luxury SUV for us outside the airport. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your feedback with other travelers. - Dinner: Food and service is great everywhere like always. Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. Overall the food selection was wide and of good quality. Would recommend to everyone. The focus is on keeping you safe. by Adrian updated October 11, 2022, 7:10 pm. We felt extremely safe in today's COVID climate.Beauty. There were plenty of activities you could enjoy or be a part of. If you have a longer trip, it is definitely worth it for all the small extras. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. The food here was delicious, we have been to other Excellence resorts in Mexico where the local food was not done very well, so we were happy to see the Riviera Cancun resort bucking the trend. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. We could comfortably stream videos and make video calls without dropping. Spice was the best meal we had there. We never leave reviews, because all the other great reviews are true about this place. Fun and tasty. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. The front desk already had our test scheduled based on our departure time when we checked in. Wedding planners, along with wedding packages and honeymoon packages are available. Ensuring proper protocols are in place. Stayed here for 5 days and I have to say, everything has lived up to it's name, Excellence. Usually there are more floats out of the water than in the water. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. A comment about the blue pool floats, please don't hoard them. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. We made our way down to the beach every day around 11:00, and had no problems finding chairs. Our commitment is to make every guest experience, as exceptional and unique as it can be. The portions are tiny so be prepared to order many apps and more than 2 entrees for 2 people.