Sierra has decided not to sell air rifles on-line. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. For livestock purchases: Return procedures for live or deceased animals varies. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. Reptile Reptile Lighting options for your terrarium or habitat. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. You can only return your sick, dead and unwanted fish and get refunded for that. Keep them tidy with stain/odor removers, poop bags, and scoops. We would rarely allow a healthful animal to be returned. Sunday 11am - 5pm. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable However, like humans, it is important to remember that pets sometimes have health problems. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. We carry the best bird foods, supplies, and cages for your feathered friend. Required fields are marked *. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. Faqs from Sierra: Celebrating 30 Years Of Exploring. We are unable to accept returns on clearance items. Looking to enhance you aquarium?? Train them with harnesses, head collars, and muzzles. If your fish is sick, it may not show symptoms for several days. They have detailed information on their website that tells you everything you need to know about these three fish breeds. This proves to the store that the fish did die. No. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. 804 were here. Look closely at its gills to see if they are moving in and out. The answer is simple. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. But of course, with certain terms and conditions. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). They have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. The sale of air rifles is restricted by some federal, state and local laws. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. SAVE $10 off $100 with Code: . This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. (10 Reasons), Does Lowes Have Curbside Pickup? Out of the 2-week return duration? Pleasing customers and pampering pets since 1972. I. Your fish has vitals, but they appear different from those of a human. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. If the fish that you return is alive and healthy, Petco re-sells it. See our International return policy.) When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. Shop. You may exchange your fish for another fish of the same type or a different type. Why Is Mediterranean Food So Expensive? Some shipping companies require that a representative inspect the damaged package. (2023 Updated), Does DoorDash Pay For Gas? Check with your nearest store via the contact details for confirmation. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. Must ship Standard Ground within the 48 contiguous U.S. only. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. Sierra Fish & Pets | Renton WA Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. All Right Reserved Designed by UNIweb. You should bring back this fish to the pet store as soon as possible. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. 11AM-7PM Sat Years in Business: 50. Business Started: 4/1/1972. (2023), Does Best Buy Price Match? Come check out our great selection of these and other bird supplies to optimize the birds health. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. It includes information about how long your customer has to make the return and which items are included or excluded from the policy. The item and original display package must both be in new condition. Both dogs and cats are allowed, but pets may not be left unattended in rooms. They can also get sick when they come in contact with other fish that are kept in the same tank as them. This credit is redeemable online or in store at any Sierra location. PetSmart does have a warranty on their live fish. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. You will not use any knife purchased from Sierra for an unlawful purpose. 2023 COLD WIRE MEDIA. A The phone number for Sierra Fish & Pets is: (425) 226-3215. (2023 Updated), Does Trader Joes Take EBT? Shop now for the best reptile products. Hop to Sierra for all the supplies to keep your critters healthy and happy. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, Kristin C. said: I needed to get my dogs nails trimmed. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. Can Small Animals Be Returned To PetSmart? Naturalize your Freshwater tank with Live Plants. 0 Items in cart. Saturday 11am - 7pm. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. 1. Keep on reading to find out! To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. May 21 @ 11:00 am - 3:00 pm. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. Not eligible for special shipping offers. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. Please note: item (s) must be new, unused, in original condition and box, including all parts . (Top 10 Reasons), Can You Return Paint At Lowes? Yes, you can. Returns without a receipt will receive a non-transferable merchandise credit. Cat (2023 Updated), Does Kroger Take Apple Pay? After 60 days, any unused credit will refund to the original method of payment. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. 11AM-7PM Mon-Fri If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. (Updated 2023), What Time Does McDonalds Open? We will have a wide variety of dogs available, young and old, small and large! Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. In some situations, damaged merchandise may need to be shipped back to us. If they appear completely cloudy or are sunken in, its a sign the fish is dead. If items are left in the cart for several days and you discover they are removed, they may be sold out. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. Choose a category to quickly find the help you need. During this time, you can exchange the fish or request a refund for the value of the fish. If the fish is dead, the store disposes of it off. Be sure to include all parts, instructions, warranties, etc., that arrived with the product in their original condition. (425) 226-3215. If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. You cant sell betta fish, or any other fish for that matter, to Petsmart. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. These items cannot be returned to Petco stores. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. Keep them active with hamster wheels and run-a-bout balls. NEW STORE HOURS: To bring a dead fish back to PetSmart, put the fishs body in a safe box first. Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. I, E R. said: This place did an amazing job trimming up our Mutt-Mix-Fantastic to bring. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. If the fish is dead, you can exchange it for a live fish. It is spread all over the country, and you can easily find them on their website as well. If one of your fish falls ill, you can place it in a tank. Shop for your canine companion here. Small pets like Gerbils, Rodents,and varieties. See our selection of cat toy, cat treats, or cat furniture. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. You can return any unwanted fish to PetSmart. You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. If your fish doesnt work out for some reason, you might not want to keep it. This is another American retailer that deals with pet supplies. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Keep them tidy with stain/odor removers, poop bags, and scoops. to grow your business. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. These are Petsmart, Petco and Pet Supplies Plus. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. Policy. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton This will help them figure out which other fish may be a better fit for your tank or your preferences. You will need to check to see if your fish is breathing. Shop for your canine companion here. I personally enjoy reading such good information about my pets. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. Cheyenne, WY 82007-1898. This fee covers return shipping from you to us. During this time, you can exchange the fish or request a refund for the value of the fish. This is why they include purchase receipts on return terms and conditions. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. (2023 Updated), Does Sam's Club Have Curbside Pickup? To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. This is an online and offline pet supply brand that offers quality pet products and accessories. The Flex 9 US Gal (34 L) aquariums provide contemporary styling with its distinctive curved front. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. Excludes AK, HI, all U.S. territories, possessions and all international orders. In the event of a change, a revised policy shall be posted immediately on this website. This box shows you an itemized display of the discounts applied to each item and the price breakdown.