Was not offered the job and am convinced it went internally. Surprised that CQC didn't check the advert. Preparing for your CQC interview checklist This checklist is aimed at helping managers of new care services to prepare for their CQC registration interview. ID to bring on the day (passport/driving licence). 10. 15. Learn more about Credentially with our tutorials, guides to client testimonials icon the play button icon we have already. The CQC publishes its insight reports on your trust and shares this with you. Process consisted of presentation (10 mins), interview (45 mins) , and written assessment (90 mins) If your ASC-WDS account is up to date, youll be able to find all this information in one place. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". A question about how I'd improved a process. They may also be held on-site at the service providers premises or on the telephone if this is appropriate. Register for Free: Session 1 - Weds 22nd June at 2:30pmor Session 2 - Thurs 23rd June 2:30pm, Support for Primary and Acute Services Q3. We can help. You also have the option to opt-out of these cookies. We will undertake a thorough on-site review of the practice as part of the mock inspection. The post holder will join a well-established MDT . Frankly I've had much better interview experiences at CQC when I haven't got the job. TIP #4 - There will be a number of situational, hypothetical and personality-type interview questions . This is needed for each of the eight well-led KLoEs and it must be accurate good or not so good! Company name Email* By clicking Accept, you consent to the use of ALL the cookies. What questions will be asked? The CQC will undertake three types of inspection of general practices - these will be aimed at ensuring the practice is compliant with the Essential . Understand what staff will say about your trust, what senior leaders and the board of directors will say, including your non-executive directors. Skills for Care Ltd, West Gate, Grace Street, Leeds, LS1 2RP. It turned out I should also have been sent my scores for the presentation and competencies and while these were sent on, without question specific feedback I know how badly I failed to make the grade but not what I can do to improve my answers in those areas. The fit person interview is a competency-based one which aims to . This applies to the specific regulated activities at the specific locations given in the registered manager application. Success Stories | Excellence since 2012 0208 111 1188 | business@qmads.co.uk With the support of our software, hiring, credentialling and on-boarding of new staff will become a walk in the park. You should be prepared to explain your interest in the opportunity and why you're the best person for the role. Register for Free: Care home advice completely misses the point, say the Alzheimers Society. These require preparation and organisation - theres a risk of providing false assurance if they arent done properly. This CQC inspection checklist is based on CQC's updated assessment framework used in evaluating healthcare services. What is the interview process like at Care Quality Commission? This Q&A guide helps provide you with an indication of what to expect and offers hints and tips to help you thoroughly prepare for a CQC interview. Mauris id facilisis velit. I got an Interview on the 8th of December 2022 at 10.30am with Daniel and Rachel, and I first do the job application and then here comes a interview after that I will see if they will call me if I got the job or not. It [] There is no score generated, nor a minimum threshold which must be achieved. Aliquam erat volutpat. Good managerial or supervisory skills are readily transferable from other sectors as long as they are tempered with some experience of the care sector. . (Care Quality Commission) Performance management of the senior team. .ld_custom_menu_640075c12fbd2 > li > a,.ld_custom_menu_640075c12fbd2 ul > li > a{color:rgb(34, 45, 86);}.ld_custom_menu_640075c12fbd2 > li > a:hover, .ld_custom_menu_640075c12fbd2 ul > li > a:hover, .ld_custom_menu_640075c12fbd2 li.is-active > a, .ld_custom_menu_640075c12fbd2 li.current-menu-item > a{color:rgb(2, 195, 255);} Share this information with senior leaders and those who need to know, including staff working in clinical governance and corporate affairs. Information and Involvement. We'd like to set performance cookies to help us to improve our website by collecting and reporting information on how you use it. (CQC talk a good game about providing things but these never materialise) I certainly didn't fancy the role itself for the money on offer as it appears to involve shifting a lot of work from the already overworked inspectors onto this new position. The interview process The is a two-stage interview process via MS Teams with the first interview chaired by the Head of Operations, which you will be required to prepare a presentation and the second stage chaired by a senior manager and Director. Mock CQC Inspection, Support for Adult Social Care Services Questions were to be answered fully using the star method was helpful, Anonymous Interview Candidate in Stratford, England, I applied online. I was asked a series of lengthy competency based questions, all ok. From the outset, I was not asked anything about myself, my career history or why I wanted to work for CQC. You make all things work together for my good. If you here within the time scales just call them and they will respond with answer. Candidates applying for Assistant Inspector had the quickest hiring process (on average 42 days), whereas Inspector (Acute Hospitals) roles had the slowest hiring process (on average 90 days). Interview consisted of one competency based interview to last 45 mins. I interviewed at Care Quality Commission (London, England) in Oct 2018. Aenean et vulputate leo. Which means goodbye to sleepless nights. However, a broad familiarisation with the scope of compliance and a good knowledge of essential outcomes should be regarded as the minimum level knowledge requirement. UNDERSTANDING CQC WORKSHOP General Guidance. Section four of the PIR asks about your vacancies, your staff and their qualifications. Interview consisted of one competency based interview to last 45 mins. Despite them offering it and me confirming I wanted it, no feedback has been provided a month later. 2. 7. Online application form focussing on employment history and a personal statement. I know it's a important position but as an interviewer you should try get the best out of someone as it's always nerve-racking being interviewed especially when you really want it! Do you record staff training and development that you can show CQC inspectors? Interview process was good. Find out more or enjoy a FREE trial of our CQC management system to see how QCS can help you save time, stay compliant and improve standards: Register for a free trial here: www.qcs.co.uk, Or Call one of our Compliance Advisors now on 0207 138 3078 or email: [emailprotected], Registration under the Health and Social Care Act 2008, Guide to the application process - Guidance for new registered managers, URL:http://www.cqc.org.uk/content/step-step-guide-applying-new-registered-manager, Step-by-step guide to applying as a new registered manager, Strengthening corporate accountability in health and social care: A consultation, URL:https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/210734/Corporate_accountability.pdf. It's a good idea to set up the Care Quality Commission (CQC) visit as a corporate project with executive leadership . Consider individual coaching and preparation for directors and other senior managers who will be interviewed. Chester Office CQC have guidance to help signpost to what you need here and here. 2. A Guide to Acing Your Interview and Negotiating Your Job Offer. Whats more, all of those services are legally obliged to meet the standards of care laid down by the CQC., In the interests of transparency, the CQC publishes its findings in the public domain, to enable patients and service users to make informed choices about their own health and social care journeys. if not, why not? What else would you advise fellow trusts to do as they prepare for CQC inspections and well-led reviews? Alternatively, CQC may issue a Notice of Proposal to Register with Conditions.If the applicant disagrees with the decision and resulting notice, a hearing can be convened to receive representations. Talk about a time when you had to manage competing priorities. If you answered 'no' to any of the questions then you need onboarding and credentialing software to help you get CQC compliant. However, in practice the interview can be as short as half an hour and typically lasts an hour.The interview is not a test. Demonstrating - managing risk and quality When I turned up for interview, one of the interviewers was running late. They use predetermined Outcome Measures to analyse whether an organisation meets those standards, and will require documentary evidence to demonstrate whether these outcomes are being met.. I was asked a series of lengthy competency based questions, all ok. Any reasonable adjustments for interview. Read tips on recruiting nurses, doctors and ancillary staff into the NHS. This interview was for a brand new post within CQC. Look up information for your sector, including guidance about regulations, how to register with us, what incidents you must notify us about and what we look at when we carry out inspections. Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. These inspections may be: The CQC will begin an inspection by addressing five Key Questions relating to the service under review. You have to assess performance data from the hospital, a complaint letter from patient, and patient survey. Additionally, the CQC may carry out Focused Inspections, for example if any cause for concern has been identified at the comprehensive inspection which requires further attention, or if the provider experiences a change in circumstances (such as a merger or acquisition). This half-day online seminar is for services preparing for their CQC inspection. . The CQC want to be sure that you are the right person. Recording of our CQC Interview Prep Webinar from 2 Feb 2023. 2. Do your staff understand their responsibilities and how well can they link their work back to current guidelines and best practices? 8. This 1-hour virtual learning module is aimed at new managers, new services and others wishing to understand the CQC inspection process. Holders of older versions of qualifications should carefully check equivalence. The lessons of this dental course are broken down in to separate interview questions and follows the format of: Further advice. Tell me about yourself? CQC fit person interviews are generally held face-to-face at a CQC regional office. Perhaps unsurprisingly, despite presentations trying to persuade staff in lower grades that this new role has a development path to be come an inspector for those who want it, not enough people applied by the first cut off date and so this was extended from December until after Christmas, meaning I didn't know if I'd passed the sift for a few weeks after I'd expected to. recruitment, training, medicines management, controlled drugs, cold chain, infection control, disposal of clinical waste, single use of instruments have all policies at hand, either in paper or online format (they are happy to read from a screen), Samples of meeting minutes (staff meeting, clinical meeting, PPG meeting), Evidence GPs and Nurses are up to date with their appraisal/revalidation, and that you have verified their registration status on the GMCand NMC registers (including the GP partners), Evidence staff who requires DBS checks have had them, and risk assessments for those staff you have opted not to do a DBS check on. Understanding what the CQC expects from regulated providers can help you be prepared for inspection and demonstrate that you are delivering Good and Outstanding care. This legislation can be fairly difficult to get to grips with, but thankfully the CQC has produced a supporting document, entitled Guidance for Providers on Meeting the Regulations, which aims to help providers to comply with the regulations and includes useful advice on how to achieve compliance, covering issues from care provision to HR practises. Candidates should maximise the opportunity to appropriately relate their experience of working within care environments wherever possible. When we carry out inspections, we use these to help us decide what we need to focus on. I applied online. You may disable these by changing your browser settings, but this may affect how the website functions. Anyone working in the health or social care sectors in England will be familiar with the role of the Care Quality Commission, or CQC. It is advisable to ensure all policies reference the practice as named on their CQC registration, e.g. http://www.trustpilot.co.uk/review/qcs.co.uk. 3. Acing a job interview has as much to do with the way you prepare as it does your poise and confidence in the interview chair.. You should spend the time leading up to your interview learning as much as you can about the company you're applying to, from the company's culture to the interview questions that are likely to be asked. The CQC 5 key questions. Personal values and beliefs are central to determining who is a fit person to be a registered manager. 1. Prepare ideas on how you performed in these projects and how you will apply what you learned. This can be carried out by an external company or a competent person within your service, who should . Its the only system designed specifically for health and social care recruitment and compliance, is supported by experts from the health and social care industries, features fast and easy sign-up and offers best-in-class automated safety features, to ensure patient safety and keep your organisation on the right side of the CQC., If youve got ten minutes to spare, then take a look at our demo and see what Credentially could do for you. No system to ensure all staff have full pre-employment checks completed, Failure to deploy adequate numbers of suitably qualified staff, No system in place to review and communicate role-specific training or policies to staff. Copyright 2022 CQC Compliance. 26 October 2021. CQC might also offer to visit your premises or conduct the interview remotely.What should I take with me to the fit person interview?It would be useful to take a copy of your locations Statement of Purpose and a copy of the latest Fundamental Standards.You will find it helpful to familiarise yourself with the specific guidance for registered managers which you can find on the CQC website. Planning your responses can also help you answer with confidence, which may give you an advantage in the hiring process. This has resulted in a CQC management shake-up, new appointments and increased recruitment. This article provides a quick overview of these standards and KLOE. The cookie is used to store the user consent for the cookies in the category "Analytics". I chased. Most people have a tendency to concentrate on the job at hand more than on past successes. I interviewed at Care Quality Commission in Jan 2023. These cookies will be stored in your browser only with your consent. The process took 6 weeks. "Tell us why you have applied for this job?". What did you do. Our industry experts continually update existing policies and procedures, whilst introducing new ones in response to the latest changes issued by the Care Quality Commission (England) and the SCSWIS (Scotland). 10 top tips for CQC preparedness. Showing the mindmap and resources that I have put together for my CQC interview. For some it has led to the perception that the regulatory process and activities such as registration and inspections are going to be more difficult to navigate. By drmahey 06/10/2020. 1. The CQCs Fundamental Standards of care deal with the following areas: Health and social care providers in England will need to have robust systems in place to demonstrate to the CQC that the Fundamental Standards are being met. Is all your documentation regularly kept up to date? To many this signals a toughening of the regulators approach. The cookies is used to store the user consent for the cookies in the category "Necessary". Too many organisations fail to prepare well enough or early enough to achieve the best outcomes. As a result of the ongoing Covid-19 pandemic, routine inspections by the CQC are currently suspended, to avoid placing additional pressure on health and social care services. Upcoming webinar from CQC Compliance 'CQC New Strategy - 10 Tips to Remain Compliant from a CQC Inspector'. This cookie is set by GDPR Cookie Consent plugin. Your goal is to start a conversation that will help you learn about their knowledge of project management as a discipline, including related tools, reports, and processes. Interview with Dr Kit Latham: 'How Credentially can support your Covid vaccination rollout.'. Where you have not, prepare a narrative for directors and staff, together with the action plan you have in place to address the issues, to share with the inspectors. Copyright 2022 CQC Compliance. They do this by inspecting and rating care services, and by investigating complaints about care services. 2. As senior leaders, you must be honest about challenges as well as success areas in your trust. We can be present to observe inspections or registered manager interviews, subject to the availability of an LMC officer. Privacy Policy If the applicant disagrees with the Notice, representations may be made at a hearing. Mauris tempor dui est, nec cursus nunc vehicula vel. Every registered manager has to undergo the fit person interview to assess their suitability. Why did you apply for the Care Quality Commission? We also use third-party cookies that help us analyze and understand how you use this website. Leave your contact details along with a few lines about the nature of your enquiry and a specialist member of our team will get in touch. Jul 2014 - Dec 20162 years 6 months. Are there matters you need to address? It sounds like youve got a grip on things, but did you know you can automate compliance and credentialing to further improve processes and impress CQC? Thank youHCA Healthcare. Nulla cursus dignissim molestie. Interviewers may use this question to evaluate your interpersonal skills, personality traits and team-building abilities. Applicants may be in the process of working towards the qualification rather than already holding it. Morbi in est cursus lectus molestie aliquam. There was no specific feedback on the individual questions and I had to query with Recruitment if that was all the response. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. What was the outcome, Equality, Diversity and Inclusion. Describe a time you demonstrated leadership skills at work. Cras dignissim, risus in accumsan consectetur, orci urna efficitur nulla, at aliquam ante velit a lorem. The cookie is used to store the user consent for the cookies in the category "Other. Quisque ut dictum ex, finibus lacinia eros. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Make sure you have a thorough understanding of what Clinical Governance is, and more importantly, how it impacts on your role as a Band 6 Nurse within the NHS. This was preceded by a written exercise of 60 minutes, and I had to make a verbal presentation about the three questions posed in the written exercise. The interviewer may well ask for a tour of the practice, so make sure all rooms are in good order. CQC Registration Support We use these cookies to provide you with an improved customised user-experience. Each of our five key questions is broken down into a further set of questions. Should I be concerned that they will try to get rid of me now though? Ensure that arrangements can be put in place quickly for the inspectors, including making rooms available. What is the interview process like at Care Quality Commission? The aims and objectives of the service provider in carrying on the regulated activity. TIP #3 - Clinical Governance is an extremely important aspect of this role. If you want to eliminate some of the stress from the inspection process and ensure that your service is CQC-compliant, it might be time to call on the experts for some professional support. All rights reserved. This 1-hour virtual learning module is aimed at new managers, new services and others wishing to understand the CQC inspection process. Ut tempor augue vitae ex aliquam, non imperdiet augue pellentesque. So before you begin your interview, just try to . Received an offer but was unable to accept it as the post being offered was different from the job advertised. The job description is chocked full of critical details, including the must-have skills and traits the hiring manager needs to find. Interview date: 29/03/2023; 30 Hours/Week; . The process took 5 weeks. Can you evidence that policies are communicated to staff and they are read and understood? Contacted by the HR dept. CQC compliance is a minefield, and an issue that keeps many service providers and HR professionals awake at night. What We Offer. And those interviewers gave good feedback on areas to improve your answers in future. EXPLANATORY NOTE. If you agree, CQC use the information as part of their suite of intelligence to help inform their smarter monitoring approach. The mock interviewer can help give you notes on improving your answers or digging more in-depth for certain questions. This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. But opting out of some of these cookies may affect your browsing experience. Vivamus pretium euismod tellus et porta. The Wessex document still references the old regulations i.e. In this course, you'll be provided with premium lectures, theory notes, practice tracks, assessment tests, and various other resources required for placement . Comprehensive, yet easy to use, this course equips . CQC Inspectors may want to know about any interpreter service used, including access to sign language if required.